Showing posts with label personalized direct mail. Show all posts
Showing posts with label personalized direct mail. Show all posts

Friday, October 26, 2007

Direct Mail Continues to Grow

According to the Direct Marketing Association’s yearly report, The Power of Direct Marketing, direct marketing is anticipated to grow in all areas, including expenditures, return on investment (ROI), sales and employment for 2008. This is despite an economy that is lagging in most areas.

“For the first time ever, direct marketing represents more than 50 percent of total advertising expenditures in the US, growing faster than total advertising spending and the US economy as a whole,” said Dr. Peter Johnson, the Direct Marketing Association’s research strategy and platforms vice president, and lead author of the report. “Marketers are moving dollars into direct marketing because of its higher ROI relative to other forms of advertising. This makes ‘direct’ a more reliable engine for sustaining sales, incomes, and jobs at a time when the mortgage and energy markets are heightening economic uncertainty.”, as noted on the DMA website. “Overall,” said Johnson, “business performance in 2007 is likely to be measurably brighter than it would otherwise be, thanks to the effectiveness of direct marketing.”

The direct mail market predicts $173.2 billion in advertising expenditures’ by the end of this year, showing a 4.4% increase over last year. The ROI for these expenditures is $11.69/dollar spent, when taking into consideration the two trillion dollars in subsequent sales this year. The final numbers for 2006 were affected by the steep decline in the housing market, increases in energy costs as well as a decrease in auto sales. Up to a 5.5% increase in response rates is expected in commercial email, Internet marketing and direct mail.

While some mortgage companies struggle in this lagging economy, one marketing firm is helping its mortgage clients gain market share and achieve a 3% (and growing) response rate! Before starting your next direct mail campaign, attend a free webinar with Variable Thinking, and learn in under one hour how you can achieve higher response rates and sales. Attendees are entered to win a free three day/four night trip to the Grand Bahamas!

Tuesday, August 7, 2007

Estimating Response Rates for Relevant Marketing Campaigns

Many companies know that personalizing their direct mail will increase response rates and customer loyalty, but have no way to estimate to what extent.

During the Q&A session of a recent digital printing seminar discussing personalized direct mail, a participant asked if companies experienced an average response rate increase when they switched from static to personalized direct mail.

According to James Mekis, the Director of Technology for PODI, companies are experiencing a 50% increase, or doubling response rates when they make the switch. PODI’s own data indicates that (for a relevant, personalized campaign) typical response rates range from over 3% for direct sale to 13% for loyalty campaigns.

But it takes more than personalized marketing to increase response rates and ROI. You need a relevant offer sent to a targeted mailing list. What is a “relevant offer”? According to a 2007 W. Caslon and Company report titled, “Response Rate Report: Benchmark Information for Relevant Marketing Programs” a relevant marketing piece is defined as:

“…a message about a product that the recipient needs, delivered when the recipient is ready to receive it.”

According to the Direct Marketing Association, static mailers to an existing customer database generate a 1.75% response rate on average. The next time you send out a direct mail piece to your database, why not send half static pieces and the other half personalized offers. This is an excellent way to see how one little change in your direct mail can greatly impact your bottom line.

According to PODI, “If you put together a great concept, a great design, and a great list, and make the offer really relevant, response rates can go through the roof.” Variable Thinking can help you achieve those results. Join our free strategic marketing webinar every Wednesday from 2:00 -2:45 p.m. CDT.

To register for this, or future webinar’s visit http://www.variablethinking.com/webinar.aspx.

All participants receive a free marketing toolkit which includes lead generation workbooks, personalized marketing PDF books, and other valuable resources for free.

Attend the webinar and learn more about how Variable Thinking can help you achieve:

• Higher response rates
• Greater satisfaction rates
• Faster response time
• Higher average order value
• Higher participation rates
• Higher conversion rates
• Reduced customer service complaints
• Greater understanding of product and service benefits
• Increased sales or donations